Cybercrime poses a significant threat to financial inclusion. Here are two things mobile financial services providers and industry associations must do to make financial services safer and more trustworthy for low-income customers.
The global evidence on the impact of financial inclusion consistently shows that poor people use financial services to help them achieve two outcomes that improve their well-being: building resilience and capturing opportunities.
Digital financial services providers can manage risks associated with open APIs by adopting standardized legal contracts with partners and third parties. Here are six key issues that a contract should clarify, along with a contract template.
What’s the path forward for financial inclusion in the decade ahead? Greta Bull shares the three guiding stars that CGAP is using to steer innovations toward the achievement of global development goals.
China's e-commerce market has $2 trillion in annual sales and is growing as digital services reach rural areas. CGAP visited several villages and spoke with farmers and manufacturers about e-commerce. Here's what we learned.
As tech giants disrupt financial services, they are giving urgency to questions around competition policy. Here are five questions that policy makers in developing countries should be asking about how to ensure fair play.
One company offers microcredit. The other offers PAYGo financing for smartphones, tablets and solar home systems. In what may be a template for other microfinance institutions, they are helping each other to reach more low-income customers.