Findings from our recent research suggest BNPL is becoming a significant lending mechanism for Nigerians – especially for micro, small and medium enterprises and self-employed individuals who would not otherwise have access to credit.
Open banking initiatives must be well designed to deliver the benefits they promise consumers and financial service providers - Nigeria’s framework offers a look at both the opportunities and potential pitfalls of implementing such a scheme.
G2P transfer experiments during the COVID-19 pandemic collectively demonstrate the importance of “financial inclusion (FI)-friendly” G2P - intentional architecting and implementation that support active DFS usage beyond an initial payment.
Sanctions imposed on the Russian financial system have revealed shortcomings in cryptocurrency's current ability to boost inclusion – crypto users and their exchanges inhabit the offline world where the traditional financial system still holds sway.
Based on pilots in five countries (Colombia, Cote d’Ivoire, India, Indonesia, Morocco and Pakistan), we share early insights on how funders can engage with stakeholders in Cash-in Cash-out (CICO) rural agent networks to kickstart innovation.
This year, the Findex database provided new information on the quality of customers’ journeys in accessing and using financial services, including some of the risks consumers face, and the outcomes they experience - we break down the numbers.
Two debates fuel a seemingly never-ending cycle of support and criticism for the microfinance industry. We propose ways to resolve knowledge gaps that perpetuate these debates, which are also relevant for the broader financial inclusion community.
Global Findex 2021 shows Sub-Saharan Africa has made progress in financial account ownership and usage over the past decade but lags behind in closing the financial inclusion gender gap and indicators around the value of financial services.
While digital financial services are driving financial inclusion in Côte d’Ivoire, we are also seeing the emergence of significant consumer risks that will require concerted action from all stakeholders in the digital finance ecosystem to counteract.
Governments are enrolling the unbanked into the formal financial system at scale in EMDEs, primarily to facilitate government-to-person (G2P) payments, but do all these accounts with funds flowing into them amount to financial inclusion? Not yet.
Originally published by DevEx, CGAP CEO Sophie Sirtaine highlights the need to explore an integrated approach to ESG that incorporates ambitious yet feasible standards to drive positive social impacts while achieving economic and climate objectives.
How can FCP authorities bridge the regulator-consumer gap and ensure the financial marketplace is fair and balanced for all consumers? One promising solution is consumer advisory panels, which elevate the collective consumer voice.
Emerging evidence shows digital finance consumer risks are increasing and, if not mitigated, could undermine users’ trust. We highlight risks that affect digital financial services users in Sub-Saharan Africa and measures to mitigate them.
With the rapidly changing digital finance market bringing new risks that can only be addressed through a new, holistic approach to consumer protection, this leadership essay argues that it is now time to build a “responsible digital finance ecosystem”.
When is interoperability right for microfinance institutions? We draw on interviews with 40 small financial institutions to unpack the complex picture around a universal approach to ensuring all institutions benefit from real-time, digital payments.
The 2021 Global Findex data provides a promising trajectory for financial inclusion, but reach is just one defining success factor. Is it time for the financial inclusion industry to revisit how we think about and measure success?
Kenya has seen an explosion of fintechs and nano credit providers, but they have yet to meaningfully serve MSEs in the country. We explain how fintechs could have a wider reach and distinct value proposition for MSEs in Kenya beyond digital credit.
Data sharing can unlock a number of opportunities for the financial inclusion of poor individuals in EMDEs. To understand how, we must look at the various models of data sharing and how they may result in an inclusive data ecosystem.
CGAP and Accenture LLP (Accenture) launched a pilot to help Peruvian authorities assess their consumer listening mechanisms and determine the necessary steps to design an integrated financial consumer protection platform.