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Global Findex 2021 shows Sub-Saharan Africa has made progress in financial account ownership and usage over the past decade but lags behind in closing the financial inclusion gender gap and indicators around the value of financial services.
Emerging evidence shows digital finance consumer risks are increasing and, if not mitigated, could undermine users’ trust. We highlight risks that affect digital financial services users in Sub-Saharan Africa and measures to mitigate them.
Kenya has seen an explosion of fintechs and nano credit providers, but they have yet to meaningfully serve MSEs in the country. We explain how fintechs could have a wider reach and distinct value proposition for MSEs in Kenya beyond digital credit.
Solar water pumps can be a sustainable, low-cost solution for irrigating farms. Asset financing from organizations like PEG Africa could help more women to obtain these cost- and time-saving tools.
Teenage men and women in Kenya and South Africa adopt formal savings accounts at similar rates. But when they hit their 20s, men continue to adopt formal services while women begin gravitating toward informal services. Why?
From funding digital innovation to boosting digital literacy, here are some ways that development finance institutions and international financial institutions can accelerate the digitization of microfinance in Africa.
MTN launched open APIs for its mobile money service in 2018. Today, its APIs are being used by over 900 partners to offer everything from pay-as-you-go solar to e-commerce apps — generating revenue and new use cases for financial services.
A tool piloted by CGAP and 4G Capital reliably measures changes in borrower behavior to detect financial stress. If stress indicators are found to predict future repayment, the tool could also serve as an early warning system for issues like default.
For the first time since CGAP began its funder survey, Sub-Saharan Africa in 2019 received more financial inclusion funding than any other region, with $7.6 billion in commitments. But new pressures on development budgets could impact the region.
In 2017, Zambia introduced a government-to-person (G2P) payments model that lets beneficiaries choose the provider they want to use to receive their payment. Today, the benefits to the recipients, providers and government are clear.
A new study out of Uganda offers strong evidence that lock-out technology can enable providers to sustainably lend to low-income customers, who may need credit for school fees and other critical expenses.
A pay-as-you-go (PAYGo) solar provider in Uganda is proving that an often-overlooked benefit of PAYGo – financial inclusion – can also affect education outcomes by keeping kids in the classroom.
For digital financial services providers looking for a competitive edge in developing economies, better data privacy features could be the answer, according to CGAP research from India and Kenya.
Ghana launched the world's first digital finance policy earlier this year. Here are five ways the new policy can be implemented to help Ghana close its gender gap in financial inclusion.
Platforms in Kenya are partnering with licensed financial services providers to offer credit, insurance and savings to their workers. Here are some lessons emerging from these partnerships.
By partnering with pay-as-you-go (PAYGo) solar companies, electric utilities in Africa could expand low-income households' access to responsible consumer finance for refrigerators and other electric appliances.
Research in Kenya shows that low-income borrowers value data privacy so much that most are willing to pay higher interest rates for better privacy protections, even during the COVID-19 pandemic.
Volatile gig income and inflexible loan repayment schedules can be a dangerous mix, as this ride-hailing driver in Nairobi learned from experience. His story serves as a cautionary tale to lenders and borrowers in the gig economy.
As customers, agents and digital financial services providers adjust to COVID-19, it’s becoming clearer what a resilient agent network looks like. Providers should take note to prepare for future crises.