Towards ‘Right-Fit’ IMM for Financial Inclusion Investing: What’s Missing and What’s Next?
Webinar
Despite increasing interest and innovation in measuring and managing development and intermediate outcomes of financial inclusion investments, current impact measurement and management (IMM) practices often fall short. Many impact investors, financial service providers (FSPs), and sector support organizations across the capital value chain still rely on output-based measures and ad-hoc surveys. This limited focus on right-fit outcomes performance measurement hinders the ability of investors and FSPs to adapt and improve their investments and financial services. As a result, these gaps expose stakeholders to reputational, financial, and impact risks while increasing the risk of "impact washing," where overstated claims undermine trust and credibility.
Outcomes-focused IMM provides a clear path forward. By integrating outcomes measurement and management into strategy, decision-making, and every stage of the investment and product lifecycle, this approach enables continuous improvement, effective impact risk management and credible outcomes performance reporting. It ensures that financial inclusion investments reflect the full spectrum of customer experiences, both positive and negative, enabling informed responses and fostering greater accountability across the capital value chain.
Outcomes-focused IMM is critical to enhance the practical benefits and positive outcomes enabled by financial inclusion investing. To explore how the industry can move forward, join CGAP, IFC, Global Partnerships, and Tyme for a discussion on what’s missing and what’s next for outcomes-focused IMM in financial inclusion investing. This webinar explored:
- Key gaps holding back progress on outcomes-focused IMM.
- Key enablers needed to advance outcomes-focused IMM practices.
- Concrete actions and commitments required to move the industry forward.
- A future vision for success in outcomes-focused IMM
Download the presentation.