Why You Promise to Start Saving Tomorrow: A Glossary of Behavioral Biases that Help Explain Financial Habits

Behavioral research can offer valuable insights on financial habits. With these insights, we can design more effective consumer protection policies. This slideshow shares some of the behavioral biases that are particularly relevant to financial products. To learn more, see CGAP's Focus Note, "Applying Behavioral Insights in Consumer Protection Policy."

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This Focus Note presents emerging evidence on behavioral biases relevant to financial consumer protection, their consequences, and how market conduct regulation and other measures might best reduce abuse and produce better services for consumers.
Topic: Customers