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All Publications

Publication

Innovation for Inclusion: A Roadmap for Inclusive Finance Policy to Navigate Rapid Technological Change

This paper presents a policy roadmap that outlines six key priorities for financial sector authorities, including leveling the playing field for diverse players, making payments systems fit for purpose, expanding open finance frameworks to open data, establishing an approach for inclusive AI, creating a framework for responsible use of tokenization, and building adaptive and innovation-ready ecosystems.
Publication

Advancing Competition for Financial Inclusion: Six Policy Considerations for Financial Sector Authorities

This Focus Note provides practical policy considerations for financial sector authorities to act on competition concerns using their existing mandates and regulatory toolkit. By applying a competition lens, authorities can promote competition in ways that advance financial inclusion while safeguarding stability, integrity, and consumer protection.
Publication

Solutions to Protect Consumers from Fraud in Digital Finance

This working paper presents a curated set of solutions for fraud (many of which are AI-powered), with more than 50 examples that have shown varying levels of success in protecting consumers from fraud in digital finance, across education, prevention, detection and disruption, and response and recovery.
Publication

Regulating Financial Innovation: What Does It Take?

This working paper introduces vision-guided regulation as an approach that helps financial sector regulators harness innovation for inclusive finance.
Publication

Competition for Financial Inclusion: A Conceptual Framework

The insights in this paper point to the importance of financial authorities applying an intentional competition lens and offer an analytical framework to help deliver more inclusive and resilient financial systems.
Publication

Financial Inclusion and Disruptive Innovation: Regulatory Implications

This working paper explores the latest wave of disruptive financial services innovations to better understand the regulatory changes that allow EMDEs to harness their financial inclusion potential while containing consumer and financial sector risk.
Publication

Supply-Side Gender Disaggregated Data for Advancing Financial Inclusion: Insights and Areas for Further Research

Gender data is key for unlocking the potential of financial inclusion. This report explores the ways supply-side gender-disaggregated data (S-GDD) is being used to inform financial policies and strategies that seek to intentionally apply a gender lens.
Publication

Climate Risk and Financial Inclusion: A Regulatory Perspective

Climate change risks may drive the financial sector away from serving the least profitable and most climate-exposed clients. This working paper outlines how inclusive green finance policies can help reduce these risks, creating a more stable and resilient real economy.
Reading Deck

Social Media Monitoring to Assess Consumer Risks in Digital Credit Apps: Guidance for Supervisors from an India Pilot

To better understand the digital consumer credit and the risks they pose for customers, this reading deck contains supervisory guidance on the use of a branch of AI, Natural Language Processing (NLP), for social media monitoring. It is based on insights and lessons from an India pilot and provides examples of social media analyses carried out as part of that pilot.
Reading Deck

Digital Banks: How Can They be Regulated to Deepen Financial Inclusion?

This reading deck describes three regulatory approaches used by policy-makers to regulate digital banks. It has a focus on harnessing the potential of digital banks to bring welcome competition and innovation to the banking sector and advance financial inclusion.