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October 2021

Mark Flaming, Ivo Jenik

Digitization in Microfinance: Case Studies of Pathways to Success

This Working Paper takes a unique look at microfinance institution innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization:

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Customers
Business and Markets
Donors and Investors
Policy
Advancing the SDGs
Connectivity
Consumer Protection
Distribution
Financial Inclusion Outlook
Funding Trends
Guidance
Impact and Evidence
Microfinance Insitutions
Payments
Products
Regulation
Segments
Supervision
Women

East Asia and Pacific
Eastern Europe and Central Asia
Latin America and Caribbean
Middle East and North Africa
South Asia
Sub-Saharan Africa

East Asia and Pacific
Eastern Europe and Central Asia
Latin America and Caribbean
Middle East and North Africa
South Asia
Sub-Saharan Africa
Algeria
Bangladesh
Benin
Bosnia and Herzegovina
Brazil
Burkina Faso
Cambodia
China
Colombia
Côte d'Ivoire
Gambia
Ghana
Haiti
India
Indonesia
Jordan
Kenya
Malaysia
Mali
Mexico
Morocco
Mozambique
Myanmar
Nicaragua
Niger
Nigeria
Pakistan
Peru
Philippines
Russia
Rwanda
Senegal
South Africa
Tanzania
Uganda
Yemen
Zimbabwe

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Digitization in Microfinance: Case Studies of Pathways to Success