Understanding client exit and nonparticipation can shed important light on the financial service preferences of clients and help programs learn about the limitations of their existing products and mechanisms. Such lessons can drive the development of innovative, demand-driven microfinance products and systems, benefiting both the institution and the clients.
As the microfinance industry matures, service providers are increasingly concerned with developing new and better products. This focus on new product development is a response to growing competition in the microfinance market, the search for more defined market niches, and some anxiety about dropout rates.
This Occasional Paper discusses a wide range of issues concerning regulation of microfinance and presents a range of alternative mechanisms for supervision.
This Occasional Paper addresses issues surrounding measuring microcredit delinquency rates. Not only can poor ratios mislead donors, they can also obscure urgent problems from microfinance institution managers until it is too late to reverse them.
In April 1997, the CGAP Secretariat launched an experiment called the CGAP Pilot Microfinance Capacity-building Initiative in Africa. The initiative spanned East and West Africa and focused primarily on working with African training institutes to provide financial management courses to microfinance institutions (MFIs). The Pilot Initiative sought to build the foundation for the development of a market for quality training and technical assistance services offered on a sustainable basis in the region.
Volume 1 of External Audits of Microfinance Institutions for clients of MFI external audits: boards of directors and managers of MFIs, donors, creditors, and investors.
Microfinance is defined as the provision of credit, savings, and financial services to very poor people. Providing these services to very poor households creates opportunities for the poor to create, own, and accumulate assets and to smooth consumption.