Smallholders in Mozambique describe their challenges and successes through photos.

A susu collector collects money in Ghana

With new e-money and agent regulations, Ghana is increasingly poised to become a regional leader in digital financial services.

This blog post and animated video explores rules of thumb poor people use to manage their money.

The annual CGAP Photo Contest aims to illustrate the ways financial inclusion can help poor people transition out of poverty.

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About CGAP

The Consultative Group to Assist the Poor is a global partnership of 34 leading organizations that seek to advance financial inclusion. CGAP develops innovative solutions through practical research and active engagement with financial service providers, policy makers, and funders to enable approaches at scale. Housed at the World Bank, CGAP combines a pragmatic approach to responsible market development with an evidence-based advocacy platform to increase access to the financial services the poor need to improve their lives.

Publications

August 4, 2015
This paper draws from research conducted in Brazil, Colombia, Kenya, Mexico, Pakistan, Peru, the Philippines, Tanzania, and Uganda to look at how providers identify, classify, and manage risks related to the use of agents and how supervisors assess providers.
July 21, 2015
This paper identifies six behaviors that commonly underpin the money management practices of poor people.

From Our Blog

04 August 2015
As agent networks expand, they bring great opportunity by facilitating cutting edge digital financial products...
03 August 2015
When value-added services are added to merchant payment solutions, does usage increase?
31 July 2015
Intrigued by customer centricity, but not sure where to begin? Doug Leather, author of The...