Woman looks at a mobile device

CGAP seeks innovative ideas for digital financial products and services in Sub-Saharan Africa. Apply by January 9, 2017.

Father and daughter make pottery, Myanmar

Chosen from 3,000 entries, the winning images offer a striking look at opportunity, innovation and resilience around the world.

Green bean harvest, Kenya

A new blog series looks to deepen and broaden the discussion on how financial inclusion can help achieve the SDGs.

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About CGAP

The Consultative Group to Assist the Poor is a global partnership of 34 leading organizations that seek to advance financial inclusion. CGAP develops innovative solutions through practical research and active engagement with financial service providers, policy makers, and funders to enable approaches at scale. Housed at the World Bank, CGAP combines a pragmatic approach to responsible market development with an evidence-based advocacy platform to increase access to the financial services the poor need to improve their lives.

Publications

October 24, 2016
Customer centricity provides significant opportunity for financial inclusion service providers to tackle and overcome the very real challenges that threaten their organizational sustainability and growth.This Brief touches on lessons learned about customer centricity in other industries.
October 11, 2016
Innovations in digital finance can play a role in the Sustainable Development Goals' aim to “ensure inclusive and equitable quality education and promote lifelong learning opportunities for all.”

From Our Blog

08 December 2016
The rapid growth of microfinance in India today is creating new challenges for a sector...
07 December 2016
What are "Open APIs" and why do they matter for financial inclusion? CGAP is looking...
06 December 2016
In emerging markets around the world, policy-makers have often struggled to keep pace with the...