Merchant payments are emerging as an increasing priority for digital financial services providers across emerging markets. The retail space holds the promise of new potential revenue streams, deepened customer engagement and vastly increased transaction data on which to build new products.

Yet even large, successful providers in mature markets have so far struggled to gain the kind of tractions they hope to see. Why? This blog series provides CGAP's view on some of the key challenges and offers ideas for how they might be overcome. It is accompanied by four publications that go more deeply into the content and provide hands-on guidance for providers who want to apply it to their business.