
Making financial services meet the needs of the world’s most vulnerable
People living in poverty constantly juggle an evolving set of risks and crises in their daily lives. Climate change, the pandemic, and the ongoing food crisis, among others, have increased these risks substantially, contributing to a rise in global poverty and inequality. Meanwhile, a third of the world’s adult population lacks the financial services they could use to significantly improve their lives. CGAP is working to change this, and we believe that positive trends in inclusive finance offer hope for a green, resilient, and inclusive future.
Financial inclusion is essential to creating more inclusive, resilient, and green futures. But to deliver on its promise, we must go beyond access to financial accounts and focus on maximizing the impact of inclusive finance.
Climate change risks may drive the financial sector away from serving the least profitable and most climate-exposed clients, namely low-income, rural households, and micro, small, and medium enterprises. This new working paper outlines how inclusive green finance policies can help reduce these risks, creating a more stable and resilient real economy.
As financial authorities across the world develop plans to respond to the changing climate, they have opportunities to create a positive feedback loop of expanded financial inclusion and reduced climate risk.
This technical guide provides supervisors with tools and practical guidance on supervision of digital financial services (DFS).
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Market conduct supervisors (MCSs) charged with protecting consumers of financial products and services place great value on identifying, understanding, and tracking industry developments and market-level consumer risks and consumer behavior—the activities collectively known as market monitoring.
The Financial Inclusion Navigator is a participatory review process for funders of financial inclusion, facilitated by CGAP as a neutral external party. It is designed to generate insights into how funder operations advance financial inclusion effectively in the context of the Sustainable Development Goals (SDGs) and the complex and fast-evolving markets in which they intervene.
Across emerging markets, millions of informal workers are joining gig platforms in sectors like ride-hailing and deliveries. CGAP’s engagement with platforms, fintechs and gig workers offers a glimpse into what the future could look like.