Our Governance

CGAP is a global partnership of more than 30 leading development organizations, whose rich variety of perspectives guide and strengthen our work. We are supported by bilateral and multilateral agencies, foundations and development finance institutions who leverage our work and take solutions to scale. Housed at and administered by the World Bank as trustee but with a separate governance and funding structure, CGAP serves as an independent platform to exchange knowledge and coordinate financial inclusion efforts.


The Council of Governors (CG) is the membership and governance body of CGAP, chaired by a World Bank Senior Director. Each member appoints a focal point as its CG representative and has one vote on the council. At the annual CG meeting in May, members discuss CGAP’s strategic direction, review and approve work plans and budgets, and share knowledge about new innovations and trends.


The Executive Committee (ExCom) operates like a Board of Directors and provides strategic guidance to CGAP’s operational staff. To facilitate governance among more than 30 member organizations, each member is appointed to a constituency – one for foundations, one for multilateral development banks, one for development finance institutions, and two for bilateral agencies. One representative from each of these five constituencies sits on the ExCom. In addition, three at-large representatives, chosen in their individual capacities for their expertise in financial inclusion, serve on the ExCom. There is also one representative on the ExCom from the World Bank as trustee. Finally, CGAP’s CEO serves on the ExCom, making a total of ten ExCom members. The ExCom meets at least twice a year in person and its members serve three-year terms, eligible for an additional two years by election.

Juliet Anammah, Executive Committee Chair

Former Chairwoman, Jumia Nigeria and Jumia Group Chief Sustainability Officer

María Paula Arregui

Sr VP and COO

Henri Dommel

Financial Inclusion Practice Area, UNCDF

Nathalie Gabala

Regional Director of West, Central and North Africa
Mastercard Foundation

Shinjini Kumar

Co-founder and CEO

Sandra Louiszoon

Policy Officer, Sustainable Economic Development Department
Netherlands Ministry of Foreign Affairs

Christine Poursat

Senior Operations Lead, Financial Systems Team
Agence Française de Développement (AFD)

Ola Sahlén

Senior Program Manager, Unit for Globally Sustainable Economic Development 

Jean Pesme

Global Director FCI, Finance
World Bank

Sophie Sirtaine

Chief Executive Officer


The Operational Team is responsible for implementing CGAP’s five-year strategy, the approved annual work plan and budget. Headquartered at the World Bank in Washington D.C., the Operational Team is led by a chief executive officer. The CGAP Operational Team is made up of financial, legal, and development experts from over 25 countries, representing extensive technical experience in the private and public sectors. CGAP has a satellite office in Paris to better serve our European members and be closer to markets we serve. Our staff and consultants are located all over the world, including in Nairobi, Abidjan, Delhi, and Singapore.