Agent networks are essential to building digital financial services at scale, but providers have struggled to expand networks to rural areas. As highlighted in CGAP’s new publication, “Agent Networks at the Last Mile” (2019), some providers are...
Speakers covered designing for and monitoring systemic change with the Adopt-Adapt-Expand-Respond (AAER) framework, and examined the systemic approach in action using real examples from Kenya and the Philippines.
In this webinar, CGAP explained why consumer consent is no longer effective. The National Institute of Public Finance and Policy presented research showing how even well-educated consumers in India could not understand consent documents, and CGAP discussed new approaches to data protection and privacy.
Speakers from CGAP, MaTontine and Flourish highlighted the fintech innovations and key findings emerging from the report.“Fintechs and Financial Inclusion: Looking Past the Hype and Exploring Their Potential".
CGAP invited Centre for Digital Financial Inclusion (CDFI), based in New Delhi, to explain how India re-designed its government-to-person (G2P) systems for the transfer of funds and its usage of the Aadhaar IDs to process applications within 30 days.
Speakers discussed what digital banking means, how it has evolved, what business models we see emerging, what implications (if any) they have for financial inclusion and where the industry is going in the future.