Although the impact of COVID-19 has varied by market and across different types of platforms, it has highlighted the volatile nature of platform work and the need for platforms to provide stronger social safety nets to workers.
By partnering with pay-as-you-go (PAYGo) solar companies, electric utilities in Africa could expand low-income households' access to responsible consumer finance for refrigerators and other electric appliances.
Facebook and the Indian grocery shopping platform JioMart in April announced a partnership that sent ripples through India's e-commerce and e-grocer sectors. What could this partnership mean for small business owners in India?
You can learn a lot from the back of a ride-hailing motorcycle in Jakarta. We rode with several drivers and interviewed them about their platform-based income, use of digital financial services and the impact of COVID-19. Here’s what we learned.
As Facebook enters the highly regulated space of digital payments in India and Indonesia, it is partnering with local players to connect its virtual ecosystem with the cash economy, gain access to logistics networks and overcome regulatory hurdles.
By enabling virtually any type of business to offer banking services cheaply and in record time, “banking-as-a-service” providers can dramatically reduce the barriers to entry into banking and potentially deepen financial inclusion.
Health expenses push 100 million people into extreme poverty each year. While private sector innovation can play an interim role in financing out-of-pocket expenses, the long-term focus should be on making poor people resilient to health shocks.
Volatile gig income and inflexible loan repayment schedules can be a dangerous mix, as this ride-hailing driver in Nairobi learned from experience. His story serves as a cautionary tale to lenders and borrowers in the gig economy.
How is COVID-19 impacting the portfolios of microfinance institutions (MFIs)? Are MFIs facing a liquidity crisis? Is the solvency of institutions at risk? CGAP's global, monthly survey began two weeks ago, and answers are beginning to emerge.
As customers, agents and digital financial services providers adjust to COVID-19, it’s becoming clearer what a resilient agent network looks like. Providers should take note to prepare for future crises.