Buhle Goslar

Buhle Goslar is chief customer officer at JUMO. Buhle is passionate about making a sustained and sustainable social impact through customer-focused innovation and technology. Over the past 18 years, Buhle has held senior leadership roles in customer strategy and insights, commercial product management, marketing communications and sales. She has worked primarily in the financial services, technology, retail, tourism and hospitality sectors - across Sub-Saharan African, Asian and European markets. Buhle holds an MBA from the University of Cape Town.

By Buhle Goslar

Blog

Teller to Techie: Empowering All Employees to Act on Customer Insights

Sometimes the employees who don’t interact with customers have the greatest impact on the customer experience. Making it easier for all employees to act on customer insights can help companies grow while advancing financial inclusion.