Buhle Goslar


Buhle Goslar is a technology operating executive with deep expertise in inclusive finance. She is currently JUMO's CEO for the Africa Region. Over the past two decades, her work has covered an array of markets in Sub-Saharan Africa, Europe, and Asia, in sectors spanning; financial services, technology, retail, and tourism. 
Buhle is a certified retail banker and currently serves on the boards of e-commerce company Copia and the gender equity advocacy platform WIMA. An avid researcher, her research interests include; the regulation of inclusive data-driven financial services, gender-responsive financial product design, online entrepreneurship in Africa, financial justice, customer protection and empowerment. In 2019, Buhle was named as one of South Africa’s Inspiring Fifty Women in Technology. She is also the 2021 Accion Claugus Award Winner for Advancing Financial Inclusion. 
Buhle holds a BCom Marketing Degree from UNISA and an Executive MBA from the Graduate School of Business at the University of Cape Town. She has also completed postgraduate management programmes in Inclusive Finance, Digital Finance and Social Impact at Harvard Business School, TUFTS Fletcher School of Law & Diplomacy and Oxford Saïd Business School, respectively.

By Buhle Goslar


Teller to Techie: Empowering All Employees to Act on Customer Insights

Sometimes the employees who don’t interact with customers have the greatest impact on the customer experience. Making it easier for all employees to act on customer insights can help companies grow while advancing financial inclusion.