Danielle Sobol

Danielle Sobol has over a decade of research experience in a wide range of disciplines including quantitative and qualitative international development and anthropological research, basic science and clinical research, and market analysis. She currently works as a consultant to design and execute quantitative, qualitative, and mixed-methods research and evaluation projects that capture the needs and demands of marginalized populations and focus on client-centered interventions in financial access. Her work focuses on microinsurance demand and product development, digital financial services access and consumer protection (with an emphasis on innovative digital credit models), and the use of large, nationally representative datasets to produce actionable insights and recommendations for achieving financial inclusion goals. Sobol has a Master’s Degree in Public Administration-Development Practice from the School of International and Public Affairs at Columbia University.

By Danielle Sobol


8 Lessons from Using a Messaging Platform to Support Digital Payments

Here are eight insights on how to use messaging platforms to increase financial literacy among smallholders.

Executive Summary – CGAP National Surveys of Smallholder Households

Each short section in this summary complements CGAP data and insights for each country and addresses what the data tells us and what this means for FSPs and others.

Jordanians and Syrian Refugees: Remittances and Financial Services Use

How do you increase financial inclusion when the most vulnerable and financially excluded part of your population becomes host to a massive, even more vulnerable, and even less financially included group of refugees? Building on a quantitative survey, this research shows that for financial services to work for refugees, they also need to work at scale in-country.

Mystery Shopping for Digital Financial Services

Practical guidance for policy makers and researchers on conducting field studies to test consumer experiences with digital financial services.