Elisabeth is the former managing director of the Center for Financial Inclusion at Accion. She is a visiting fellow at the Financial Access Initiative and a consultant at CGAP.
Moratoria have been an important part of the COVID-19 response for millions of low-income borrowers. Reflecting on the COVID-19 experience, here are four ways moratoria could work better in a future crisis.
With COVID-19 lockdowns putting stress on both consumers and lenders, the stage is set for consumer protection challenges around the provision of credit.
Financial service providers who are serving or who want to serve this important customer segment need to invest in understanding these customers’ needs and develop products that meet those needs.
The Center for Financial Inclusion at Accion has created the Financial Inclusion 2020 Campaign, which aims to build a movement that mobilizes stakeholders around the globe to achieve full inclusion by the year 2020.
