Emilio Hernandez

Senior Financial Sector Specialist

Emilio Hernandez explores digital financial solutions for last-mile clients. He leads work on inclusive digital distribution networks and the impact financial inclusion has on poor people’s lives. He provides technical guidance to better understand the financial behavior and needs of underserved client groups, like smallholder families, and to experiment with providers on innovative strategies and products that meet those needs.

Before joining CGAP, Mr. Hernandez led technical cooperation programs focused on inclusive rural and agricultural finance at the Food and Agriculture Organization of the United Nations overseeing field interventions in Latin America, Africa, and Asia. He also oversaw business operations for a large international agricultural technology company throughout Central America. He has a Doctorate degree in Agricultural Economics and Development Finance from The Ohio State University.

By Emilio Hernandez

Blog

How Is the Pandemic Affecting Agents? Here’s What Providers Tell Us

As customers, agents and digital financial services providers adjust to COVID-19, it’s becoming clearer what a resilient agent network looks like. Providers should take note to prepare for future crises.
Blog

Agent Networks: Vital to COVID-19 Response, in Need of Support

Digital payments are central to the global COVID-19 response, but the agent networks that distribute these funds are struggling to remain open. Here are three questions policy makers must answer to ensure agents reach as many people as possible.
Research

Assets Matter to Poor People

CGAP has undertaken a comprehensive review of the available evidence to understand (i) how asset ownership can lead to improvements in well-being for poor households and (ii) whether obtaining an asset through a loan or lease as opposed to a transfer, grant, or outright purchase affects the benefits associated with ownership.
Blog

Financial Inclusion for What?

The global evidence on the impact of financial inclusion consistently shows that poor people use financial services to help them achieve two outcomes that improve their well-being: building resilience and capturing opportunities.
Research

Agent Networks at the Last Mile

Most digital financial services users require agents to help them switch between worlds of cash and digital currency. Global evidence suggests six principles for building viable agent networks in rural areas home to poor, financially excluded populations.