Gayatri is an Assistant Manager in MSC’s Banking, Financial Services and Insurance domain. She is a financial inclusion consultant with experience in designing and conducting market research using qualitative research methods. She has been involved in multiple researches in areas of agent network management, MSME finance and development, business process re-engineering, digital financial services, and community-based organizations and women collectives such as Self Help Groups.

By Gayatri


COVID-19: A Trigger to Enhance Rural Agent Networks

COVID-19 has highlighted the importance of rural agent networks in reaching people with badly needed assistance. But the crisis has also exposed agents' vulnerabilities.