Gcinisizwe “Sizwe” Mdluli works on CGAP’s micro and small enterprise (MSE) finance in the digital age agenda, with a focus on the digitization of microfinance institutions (MFIs). He’s also worked on the modernization of government to person (G2P) payments, supported CGAP’s reporting on performance against major deliverables, helped facilitate regular oversight of business processes and co-led work culture improvement initiatives. He led the execution of the Customer Centricity Maturity Assessment tool on the Customer-Centric Guide.
Before joining CGAP, Gcinisizwe spent five years at the International Finance Corporation where he worked on financial inclusion and strategy across Sub-Saharan Africa and supported corporate operational efficiency initiatives.
Gcinisizwe has a Master’s degree in Sustainable International Development from Brandeis University and an undergraduate degree in Economics from Vassar College.