Graham Wright

Graham A.N. Wright is the founder and group managing director of MSC. He pioneered much of the core of market-led approach used by MSC. He has around 30 years of experience in emerging markets underpinned by five years of experience in management consultancy, training and audit with Arthur Andersen in Europe.

 

By Graham Wright

Blog

Cool in Crisis: How Bangladeshi MFIs Stay Resilient

Through flood, drought and famine, Bangladesh's microfinance industry has survived over the decades and continued to serve low-income customers in times of crisis. What has made Bangladeshi microfinance institutions so resilient?
Blog

Sports Betting: Highway to Hell or On-Ramp to Digital Finance?

Sports betting is pervasive in Africa. What impact is it having on how youth use digital financial services?
Blog

Sprint or Limp? Investing In Customer Service to Achieve Success

Investing in first class platforms and agent training can be the difference between providers of digital financial services who "sprint" or "limp" across the finish line.
Blog

What’s Undermining India’s Financial Inclusion Progress?

The success of India's financial inclusion efforts hinges on one factor above all: the quality of the last-mile banking agent networks that will disburse payments and enable customers to access their bank accounts.
Blog

MicroSave Releases New Assessment of Branchless Banking in India

India is undergoing a significant expansion in the use of agents (Business Correspondents) to offer a range of financial services. There are many questions about whether this present expansion can be sustained.