Joanna Ledgerwood

Senior Financial Sector Specialist

Joanna Ledgerwood joined CGAP in 2020 as part of CGAP’s gender team focusing on social norms affecting women’s financial inclusion and gender transformative solutions. Joanna has extensive experience in financial inclusion, market systems development, women’s economic empowerment, informal finance, policy and regulatory reform, and monitoring and results management. She has consulted for numerous development organizations including the Bill & Melinda Gates Foundation, Access to Finance Rwanda, the SEEP Network, FSD Uganda, the Mastercard Foundation, the CDC Group, FSD Zambia, and CARE, among others.

Most recently, Joanna served as the founding director of Financial Sector Deepening (FSD) Zambia from 2013 to 2016. Prior to this, she was head of Access to Finance for the Aga Khan Foundation based in Geneva responsible for programs in Africa, the Middle East, and Central/South Asia. From 2001-2005, she was deputy director on a MFI transformation and agriculture finance project in Uganda and from 1999 to 2001 on an SME finance and rural bank project in the Philippines. Prior to that she was a commercial banker in Canada.

Joanna has written numerous papers and books including the Microfinance Handbook (1998), Transforming MFIs (2003), and The New Microfinance Handbook (2013), which provides a detailed guide to making financial markets work for the poor. She is a director on boards and various advisory committees in the United States, Australia, Rwanda and Zambia.

By Joanna Ledgerwood

Research

From Insights to Interventions: Addressing Gender Norms in Women’s Financial Inclusion

CGAP’s Design Guide introduces a structured, field-tested approach to uncover how gender norms shape market actor behavior, to help development actors move beyond symptoms to address the root causes of women’s financial exclusion.
Research

Diagnosing Gender Norms in the Financial Market System: A Practical Guide

CGAP’s Diagnostic Guide helps development actors move beyond symptoms to address the root causes of women’s financial exclusion. This guide introduces a structured, field-tested approach to uncover how gender norms shape market actor behavior and offers practitioners a powerful set of tools for examining norms-driven constraints and identifying high impact intervention points.
Research

Invisible Barriers: How Gender Norms Impact Financial Inclusion

Gender norms shape the behavior of financial service providers, regulators, and communities, often limiting women’s access to and use of financial services. This Focus Note presents a practical framework, based on diagnostics in Rwanda, Tanzania, and Uganda, that classifies gender norms by their strength and prevalence and proposes tailored strategies for addressing them.
Blog

Unpacking Effects of Gender Norms on Women's Financial Lives in Uganda

How do gender norms impact not just women’s behavior, but the behavior of all market actors in the financial system? Recent findings from Uganda offer some insights.
Research

How To Measure Women’s Economic Empowerment in Financial Inclusion: A Menu of Indicators

This paper introduces a menu of 19 indicators to measure Women's Economic Empowerment (WEE) through increased financial inclusion. Developed with experts and the FinEquity community, it provides actionable guidance for stakeholders to assess and track WEE outcomes, generating evidence to drive more effective financial inclusion interventions across diverse contexts.