Peter Zetterli is a senior financial sector specialist and team lead for CGAP’s initiative on the business model implications of cutting-edge technological change. His work focuses on understanding the transformative potential of FinTech, neobanks, super platforms, open banking, blockchain, artificial intelligence, etc., and discovering how to harness it for broader and better financial access.
Mr. Zetterli previously managed CGAP’s work on inclusive payment ecosystems in Africa. This included working with regulators to create enabling environments and with providers to find commercially viable business models that meet the needs of the poor. This work involved a particular focus on agent networks and merchant payments, around which Mr. Zetterli created a digital handbook with practical guidance for providers.
Before joining CGAP, Mr. Zetterli spent seven years with the United Nations promoting financial inclusion and private sector development in Sierra Leone and China, where he managed the UNDP microfinance program and tried to jumpstart Chinese mobile financial services through a high-level partnership with Ericsson as early as 2008.
Mr. Zetterli has Master’s and Bachelor’s degrees in Development Economics from Lund University in Sweden. He speaks four languages, including French and Mandarin.