Peter Zetterli

Senior Financial Sector Specialist

Peter Zetterli is a senior financial sector specialist and team lead for CGAP’s initiative on the business model implications of cutting-edge technological change. His work focuses on understanding the transformative potential of FinTech, neobanks, super platforms, open banking, blockchain, artificial intelligence, etc., and discovering how to harness it for broader and better financial access.

Peter previously managed CGAP’s work on inclusive payment ecosystems in Africa. This included working with regulators to create enabling environments and with providers to find commercially viable business models that meet the needs of the poor. This work involved a particular focus on agent networks and merchant payments, around which Peter created a digital handbook with practical guidance for providers.  

Before joining CGAP, Peter spent seven years with the United Nations promoting financial inclusion and private sector development in Sierra Leone and China, where he managed the UNDP microfinance program and tried to jumpstart Chinese mobile financial services through a high-level partnership with Ericsson as early as 2008.

Peter has Master’s and Bachelor’s degrees in Development Economics from Lund University in Sweden. He speaks four languages, including French and Mandarin.

By Peter Zetterli


Four Ways Microfinance Institutions Are Responding to COVID-19

How are microfinance institutions responding to COVID-19? To what extent are they offering leniency to clients? Have they been forced to lay off staff or close branches? CGAP's pulse survey of microfinance institutions sheds light on these questions.

Is There a Liquidity Crisis Among MFIs, and if so, Where?

Are microfinance institutions facing a liquidity crisis as a result of COVID-19? The CGAP Pulse Survey of Microfinance Institutions sheds new light on this question.

Digital Banks Increasingly Embrace a Platform Business Model

There are a billion mobile money wallets in developing countries that could be made far more relevant for low-income customers by a digital marketplace approach to banking.

These Digital Banks Help Fintechs to Offer Banking Services

By enabling virtually any type of business to offer banking services cheaply and in record time, “banking-as-a-service” providers can dramatically reduce the barriers to entry into banking and potentially deepen financial inclusion.

Survey Shows Gathering Clouds, but No Storm (Yet) for Microfinance

How is COVID-19 impacting the portfolios of microfinance institutions (MFIs)? Are MFIs facing a liquidity crisis? Is the solvency of institutions at risk? CGAP's global, monthly survey began two weeks ago, and answers are beginning to emerge.