Vita Sabrina Vita Sabrina is customer lead at BTPN Wow! In Indonesia. Vita is a user experience (UX) professional with strong background in marketing and brand strategy development and implementation. By Vita Sabrina Blog25 October 2018 Using a Gamified Solution to Incentivize Mobile Money Agents Empowering mobile money agents to provide exceptional customer service can be challenging. In Indonesia, BTPN has an innovative solution that uses gamification.