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Blog Series

Pitfalls in MFI Digitization: What They Are and How to Avoid Them

Microfinance institutions (MFIs) around the world are exploring ways to digitize their operations. While some have achieved success, others have found this to be a difficult, costly endeavor in which success is anything but guaranteed. This blog series looks at the most common mistakes that MFIs make when digitizing so that other MFIs can avoid or escape them. For a more detailed look at what we can learn from the experiences of MFIs that have digitized successfully, see our recent report "Digitization in Microfinance: Case Studies of Pathways to Success." 

This series is also available in Spanish