Blog
Pitfalls in MFI Digitization: Overlooking the Regulatory Environment
Digitization can benefit microfinance institutions (MFIs), but it also creates regulatory complexity. Losing sight of the regulatory environment can lead to costly mistakes. Here are three regulatory aspects of digitization for MFIs to consider.Blog
Pitfalls in MFI Digitization: Underestimating Change Management
Microfinance institutions are often unprepared to manage the changes that come with digitization. The good news is that through effective change management, they can digitize successfully and generate value for themselves and their customers.Blog
Pitfalls in MFI Digitization: Getting Bogged Down in Technology
Rushing into technology solutions, without having the institutional capability in place to commercialize them, is a common mistake microfinance institutions make when digitizing. Here's how to avoid this costly misstep.Blog
Pitfalls in MFI Digitization: Not Listening to the Customer
Customer centricity is key to ensuring a microfinance institution's digital solutions actually meet customer needs -- and there's ample evidence it's good for business. Yet many microfinance institutions overlook this critical aspect of digitization.Blog