Experience from Pilots: Journey to Digitization

CGAP partnered with seven microfinance providers from around the world to demonstrate how digitization of the microfinance sector can lead to more impactful services, lower costs, greater scale, resilience, and adaptability to the changing world. In this video, we hear from partners who were part of the pilot. They share their experience on how improved data analytics and automated credit decisioning can benefit microfinance providers and deepen financial inclusion.