CGAP FY 2021 Annual Report

Annual report cover

One of the many lessons to come out the past year has been the vital role that financial inclusion plays in times of crisis and CGAP has contributed to the global COVID-19 response in a number of ways over the past year,. Beyond our COVID-19 response, we continued to make our transition away from the “access and usage” paradigm that defined financial inclusion for so long, toward an outcome-based framework for our work that focuses on the ways financial services can actually help poor people, especially women, to do three things: generate income, access essential services, and protect basic standards of living.


The FY21 annual report covers the period from July 1, 2020 - June 30, 2021 and provides further details on CGAP's areas of work and highlights specific outcomes of some of our engagements.