Abhishek Mishra

Senior Associate, RBIH

Abhishek Mishra is a Senior Associate – Strategy & Research at Reserve Bank Innovation Hub (RBIH). He is responsible for data analysis and research on leveraging emerging technologies for financial inclusion. Prior to RBIH, Abhishek was part of the Technology and Solutions team at RBL Bank. He has also worked as a Data Journalist with ThePrint, which piqued his interest in leveraging public data to get interesting insights about financial services. He has a degree in Computer Science.

By Abhishek Mishra


Social Media Monitoring to Assess Consumer Risks in Digital Credit Apps: Guidance for Supervisors from an India Pilot

To better understand the digital consumer credit and the risks they pose for customers, this reading deck contains supervisory guidance on the use of a branch of AI, Natural Language Processing (NLP), for social media monitoring. It is based on insights and lessons from an India pilot and provides examples of social media analyses carried out as part of that pilot.