Antonique Koning

Senior Financial Sector Specialist

Antonique Koning is CGAP’s Gender Lead and has more than 25 years of experience working on a range of topics related to financial inclusion. She has expertise in gender norms affecting women’s financial inclusion and empowerment, responsible finance, customer centricity and empowerment. Antonique is a co-author of Addressing Gender Norms to Increase Financial Inclusion: Designing for Impact and chairs the Technical Advisory Committee of FinEquity, the community of practice convened by CGAP on women’s economic empowerment through financial inclusion. Antonique also led CGAP’s work on customer outcomes based approaches to consumer protection, and is a contributor to CGAP’s Customer Centric Guide
Before joining CGAP in 2004, Antonique gained hands-on experience developing and implementing microcredit programs in El Salvador and working with savings banks globally. She has a Master’s degree in International Trade Management and Policy from the University of Birmingham, and a Master’s degree in Applied Economics from the Katholieke Universiteit Leuven. Antonique is based in Belgium, and speaks Spanish, French, and Dutch.

By Antonique Koning


Maximizing the Impact of Financial Inclusion for Young Women

Among which segments of young women could investments in improved financial services make the most impact? We highlight findings from a recent CGAP segmentation exercise.

Customer Outcomes-Based Approach to Consumer Protection: A Guide to Measuring Outcomes

Based on a pilot involving the Financial Sector Conduct Authority and five financial services providers (FSPs) in South Africa, this deck shares lessons on how financial supervisors and FSPs can measure customer outcomes, which reflect the experiences and results of a customer's access to and use of financial services.

Can Funders Afford to Ignore Gender Norms in Financial Inclusion?

Gender norms create a financial system where women do not have the same access and opportunities as men. If funders want to go beyond closing the gender gap in access and build more equitable financial systems, they need to address them.

Addressing Gender Norms to Increase Financial Inclusion: Designing for Impact

To advance women’s financial inclusion and economic empowerment, funders and market facilitators need to acknowledge gender norms and understand how they limit women’s ability to access, use, and benefit from financial services.

What Drives the Financial Inclusion Gender Gap for Young Women?

Ahead of International Women's Day, CGAP and the Global Findex team analyzed how the account ownership gender gap varies across regions and age groups.