Ivo Jeník

Senior Financial Sector Specialist

Ivo Jeník currently leads CGAP’s work on regulatory architecture at the frontier, inclusive data ecosystems (open finance), and microfinance digitization. Previously he led work on regulatory innovation (crowdfunding, regulatory sandboxes), capacity building for policy makers (regulation and supervision of digital financial services) and emerging business models in banking across continents.

Ivo’s core expertise is in policy. Before joining CGAP, he worked in the Responsible Financial Access team at the World Bank, where he specialized in financial consumer protection and alternative dispute resolution. His professional experience spans across both the private and public sector, including serving as a compliance officer at an investment company and as Head of the Collective Investment Department at the Czech Financial Ombudsman.

Ivo has a Master’s degree in Law from Columbia Law School in New York and a Master’s degree in Law from Charles University in Prague.

By Ivo Jeník

Blog

Is AI Intelligent Enough to Bolster Business Intelligence?

We discuss how business intelligence can be assisted by artificial intelligence today, and where we believe human input remains irreplaceable.
Research

Business Intelligence: A Bedrock of Successful Digitization in Microfinance

Microfinance institutions that successfully generate value for their business and customers through digitization anchor these efforts in business intelligence. This Technical Note outlines an approach for improving business intelligence with interventions that require minimum or no investment in technology. CGAP also offers a customer dashboard library with detailed instructions for data teams and a tutorial video.
Research

Banking-as-a-Service: How it Can Catalyze Financial Inclusion

Banking-as-a-Service (BaaS) is an entirely new business model that enables non-banks to offer banking services under their own brand and seamlessly embedded into their digital offering.

Research

TymeBank Case Study: The Customer Impact of Inclusive Digital Banking

As a fully digital retail bank in South Africa, TymeBank has created a suite of basic products that cater to the essential financial needs of low-income rural customers.
Research

Digitization in Microfinance: Case Studies of Pathways to Success

This Working Paper takes a unique look at microfinance institution innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization: