Jayshree Venkatesan is director of responsible finance and consumer protection at the Center for Financial Inclusion. She has extensive global expertise in developing customer-centric practices for financial services providers. She has worked for more than a decade the private, nonprofit and academic sectors to expand financial services to low-income and underserved households. Previously, as a consultant for CGAP, she worked on developing customer outcomes frameworks for regulators and financial services providers.
Ms. Venkatesan is an independent director on the Board of Centrum Microcredit Private Limited, a wholly owned subsidiary of the Centrum Group. She was the chief executive officer and founding member of IFMR Mezzanine Finance (now a part of Dvara Trust), where she was involved in structuring the first Indian mezzanine fund that invested in microfinance institutions.
Ms. Venkatesan holds a master's from the Fletcher School of Law and Diplomacy, a master’s in business administration from MDI, Gurgaon, and a bachelor’s in mathematics from Mumbai University. She is based in Scotland. She is fluent in Hindi, Tamil, and Kannada.