Majorie Chalwe-Mulenga

Financial Sector Specialist

Majorie Chalwe-Mulenga currently works with the policy and investment team, where she contributes to CGAP’s foundational goal of promoting responsibility in financial ecosystems and enabling financial sector policies and regulations. With over 14 years of experience in the financial sector, Majorie brings a wealth of knowledge from her diverse background in commercial banking, financial sector supervision, and international development. Her expertise encompasses a wide array of topics, including digital finance, climate risk, and Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT). At CGAP, Majorie has been instrumental in advancing climate-related financial sector policies and regulations, focusing on the risks, opportunities, and solutions that these policies present for financial inclusion. She has also led global research to explore the evolving nature and scale of consumer risks in digital finance and solutions to mitigate these risks.

Before joining CGAP, Majorie worked at the Central Bank of Zambia, where she contributed to the implementation of the National Financial Inclusion Strategy and the National Strategy on Financial Education within the Financial Sector Development Unit. She also participated in the supervision of non-bank financial institutions. Her experience in the private financial sector includes roles in microfinance and commercial banking, where she led initiatives such as branchless banking and KYC re-engineering.

Majorie holds a Master of Philosophy Degree in Development Finance from the University of Stellenbosch Business School and is certified as a Financial Risk Manager by the Global Association of Risk Professionals. She also has additional certifications in Sustainability and Climate Risk, as well as ESG and Impact Investing.

By Majorie Chalwe-Mulenga

Blog

The Changing Nature of Consumer Risks in Digital Finance

This blog explores how digital financial service (DFS) risks—like fraud and data misuse—are becoming more complex due to AI, social media, and organized crime, emphasizing the need for stronger market monitoring to protect consumers.
Research

Exclusion Risks in Climate-Related Financial Regulation: An Analytical Framework

This working paper presents an analytical framework to identify the potential exclusionary effect of climate-related financial sector regulation on the incentives and ability of financial service providers to lend to vulnerable segments in emerging markets and developing economies.
Blog

Are Climate-Related Financial Sector Policies Inclusive for All?

Climate-driven financial policies could inadvertently end up undermining financial inclusion efforts. Authorities and funders must understand the pathways through which risks could occur and the opportunities for supporting green finance effectively.
Blog

How Are Climate, Financial Inclusion & Financial Stability Linked?

As financial authorities across the world develop plans to respond to the changing climate, they have opportunities to create a positive feedback loop of expanded financial inclusion and reduced climate risk.
Blog

Findex 2021 Insights: Boosting Financial inclusion in Africa

Global Findex 2021 shows Sub-Saharan Africa has made progress in financial account ownership and usage over the past decade but lags behind in closing the financial inclusion gender gap and indicators around the value of financial services.