Mary Griffin

Mary Griffin is a consultant with CGAP. She provides research and strategic support related to customer outcomes-driven approaches to financial consumer protection, with a focus on identifying opportunities for regulators in low-income countries to institutionalize the consumer voice.

By Mary Griffin


Elevating the Collective Voice of Poor Consumers in Financial Policy

How can low-income customers be better represented in financial policy making? Here are some opportunities for consumer associations, regulators and funders to make a difference.