Mary Griffin

Mary Griffin is a consultant with CGAP. She provides research and strategic support related to customer outcomes-driven approaches to financial consumer protection, with a focus on identifying opportunities for regulators in low-income countries to institutionalize the consumer voice.

By Mary Griffin


Elevating the Collective Consumer Voice in Financial Regulation

Exploring the potential impact of incorporating the collective voice of consumers into financial sector policy and regulation, and opportunities for funders to help elevate these voices.  

Elevating the Collective Voice of Poor Consumers in Financial Policy

How can low-income customers be better represented in financial policy making? Here are some opportunities for consumer associations, regulators and funders to make a difference.