N.Srinivasan

Regulation at Last for Indian MFIs

The proposed guidelines introduce customer protection within regulatory framework of credit-only institutions for the first time.

CGAP Consumer Protection Policy Diagnostic Report: India

CGAP contracted with an in-country microfinance expert to assess the Indian consumer protection policy environment for low-income and/or inexperienced customers. This report is based on the findings of interviews conducted as well as desk research.

Multiple Borrowing or Multiple Lending and Debt Fatigue

The common thread across locations in which repayment problems have been experienced is that customers are showing signs of fatigue arising from debt.