Olga Morawczynski

Olga manages a portfolio of projects focusing on financial inclusion at The MasterCard Foundation. She has spent close to a decade actively working in the financial inclusion sector. She has engaged closely with low income clients to better understand their financial needs, and financial service providers to design and scale impactful solutions. Olga has published her work widely, both through peer reviewed journals and industry focused publications. She has been cited by popular media periodicals, including CNN and the Economist. Olga has a PhD in Science and Technology Studies from the University of Edinburgh, and continues to actively innovate in the industry, engaging providers, regulators and customers to push the needle on financial inclusion.

By Olga Morawczynski

Blog

Financial Inclusion by Design: AppLab Money Incubator Case Study

Grameen Foundation, MTN and CGAP launched the AppLab Money Incubator a year ago, in part, to develop a human-centered design process that shows players with an appetite to go down-market that innovation can be cost-effective and impactful and can also lead to new areas of growth. This is the first part of a case study documenting our experience.
Blog

From Banker to Service Designer

We believe that the key barrier to financial inclusion for the poor is one of design—of how financial products are created and positioned in the market, which consumers are targeted and how delivery channels are utilized.
Blog

Turning Insights into Products: Applab Money

CGAP, Grameen Foundation and MTN Uganda are introducing Grameen Foundation’s AppLab Money Incubator, a new initiative that develops mobile financial products for the poor.
Blog

Mobile Money’s Innovation Crisis

MNOs and device manufactures have been excellent at innovation and product design. Oftentimes taking the lead from poor customers, they are quick to spot new trends and to harness them into new products and services.
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Why M-PESA Should Offer Savings Accounts

The fact that M-PESA is being used for savings illustrates the latent demand for appropriate savings products in Kenya.