Philippe Serres

Chargé d'Affaires Senior

Division Institutions Financières et Appui au Secteur Privé
Agence Française de Développement

By Philippe Serres


Supporting Client Protection In Cambodia

Last week the Smart Campaign launched the much-anticipated Client Protection Certification Program, an independent, third party evaluation to publicly recognize financial institutions that meet adequate standards of care in how they treat clients. This post launches a short series that offers different perspectives on how certification can benefit clients, individual MFIs, and the broader sector. This post shares how AFD and FMO, the Dutch Development Finance Institution, are supporting client protection improvements in Cambodia.