Rachel Lehrer

Rachel Lehrer is a strategist at Continuum Innovation.

By Rachel Lehrer


Working with The Poorest Women in Pakistan

The design firm Continuum Innovation found that simplified ATM receipts and photographic instructions helped poor women in Pakistan access their money with more confidence.

Literacy a Hidden Hurdle to Financial Inclusion

Literacy is often a hidden hurdle to bringing financial inclusion to the unbanked. This means that the onus is on the designer of financial systems to make sure clients can use them confidently.