Privacy Policy


Your privacy on the Internet is of the utmost importance to us. Because we gather certain types of information about the users of CGAP's sites and services, we want to ensure that you fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it. This privacy policy applies to all CGAP sites - that is all sites within the "" domain name.

What Information Does CGAP Collect?

Personal information
If you register for an email newsletter, order publications or join a discussion group, you will be asked for personal information, such as your name, email address, and organization. The information provided is used for technical and customer administration of the site only and isn't shared with third parties.

To participate in the discussion forums, users are required to disclose their name and email address. This information is not used for commercial purposes, is not shared with third parties and is only used for site administration.

Non-personally identifiable information
CGAP has contracted with a third-party vendor to track and analyze non-personally identifiable information about the usage of CGAP sites. All data collected is owned and used by CGAP.
Information collected is non-personally identifiable, and only summaries of visitor behavior are produced. Examples of this type of information include statistics on which pages are most popular and which are least popular. The information collected cannot be traced back to a particular individual.

The purpose of this data collection is so that CGAP can better understand the preferences of its visitors and improve its site and services. This information collected is never connected with any personal information you supply to us if you register on our website.

IP Addresses
In addition, CGAP also records your IP address, which is the Internet address of your computer, and information such as your browser type and operating system. This information helps us learn about the geographical distribution of our website visitors and the technology they use to access our site. This information is never connected with the personal information you supply to us if you register on our website.

Use of cookies
When you register on the Site, the Site sets a cookie on your computer's hard drive that enables you to manage any subscriptions and online profile. By setting this cookie, the Site will remember you the next time you visit and won't have to bother you by asking questions you have already answered (like address information). However, you are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features and may be required to re-enter information more frequently to use certain services on the Site.

Children's privacy
Although it is not directed to children under 13 years old, it is possible that children under 13 years old may use the site and its interactive features.
Note to parents: Parents have the right to have their child's information deleted from our systems upon written notification. To remove any information about their children from Bank systems, parents can send an email to, with the full name and age of the child, and a statement that the sender is the child's parent or legal guardian.

Notification of Changes

If there are any changes to this privacy policy, we will post them on our home page at: and in our Publications check-out so that you are completely aware of how the changes will affect you.

How to Contact CGAP:

The World Bank Group
2121 Pennsylvania Avenue, N.W.
MSN F3K-306
Washington, DC 20433