CGAP Global Pulse Survey of Microfinance Institutions

This is the first survey that aims to capture the full picture of COVID-19’s impact on microfinance at the global, regional, and national levels. By offering a full understanding of how the impact is playing out across the sector, the survey is designed to help funders and regulators effectively support the microfinance sector and to inform planning by microfinance institution (MFI ) management teams.

In exchange for their time, participants gain access to private dashboards for benchmarking themselves against others on dozens of metrics. CGAP encourages all types of microfinance providers serving low-income customers to participate in this global effort and thanks the hundreds of MFIs who are already making this effort possible.

MFIs can join the survey at any time. It is designed to be quick and easy to fill out, using a digital interface that works well even on mobile phones. Each wave takes around 15 minutes to complete, or even less if you come prepared by reviewing the list of questions (below) ahead of time. Questions or comments about survey? Please reach out to us at [email protected].

Indicators Included in Current Wave of the Survey (EnglishFrancaisEspañol)

See which indicators are being measured by the current two-week wave of the survey.

FAQ (English, FrancaisEspañol)

Find answers to frequently asked questions about the survey, such as confidentiality and anonymity, how the data will be used, benefits for participating MFIs, and more.

Overview of All Indicators Measured by the Survey  (EnglishFrancaisEspañol)

See all indicators we plan to include over time, with different waves focusing on different indicators.

Survey Launch Announcement (English)

CGAP launched the global pulse survey on 1 June 2020 with this announcement.

Results and Analysis

Analysis postcard

Stay up to date on the crisis

Get CGAP's latest analysis of the survey data by following our blog series, which we will update regularly for the duration of the survey.


Explore the data yourself

Interactive data visualizations allow you to sort based on all 39 indicators from the survey. 


CGAP’s COVID-19 response

The global pulse survey is part of CGAP’s broader efforts to support the microfinance sector during and after COVID-19. To learn more about these efforts, visit CGAP's collection of resources on COVID-19 and inclusive finance and read essay by CGAP CEO Greta Bull about CGAP's response