CGAP Global Pulse Survey of Microfinance Institutions

Launched in June and running through December 2020, the CGAP Global Pulse Survey of Microfinance Institutions is the first survey that aims to capture the full picture of COVID-19’s impact on microfinance at the global, regional, and national levels. By offering a full understanding of how the impact is playing out across the sector, the survey is designed to help funders and regulators effectively support the microfinance sector and to inform planning by microfinance institution (MFI ) management teams.

In exchange for their time, participants gain access to private dashboards for benchmarking themselves against others on dozens of metrics. CGAP encourages all types of microfinance providers serving low-income customers to participate in this global effort and thanks the hundreds of MFIs who are already making this effort possible.

The final wave of the survey launched on 17 November 2020 and ran through 15 December 2020.

FAQ (English, FrancaisEspañol)

Find answers to frequently asked questions about the survey, such as confidentiality and anonymity, how the data will be used, benefits for participating MFIs, and more.

Survey Launch Announcement (English)

CGAP launched the global pulse survey on 1 June 2020 with this announcement.

Results and Analysis

Stay up to date on the crisis

Get CGAP's latest analysis of the survey data by following our blog series, which we will update regularly for the duration of the survey.


Explore the data yourself

Interactive data visualizations allow you to sort based on all 39 indicators from the survey. 


CGAP’s COVID-19 response

The global pulse survey is part of CGAP’s broader efforts to support the microfinance sector during and after COVID-19. To learn more about these efforts, visit CGAP's collection of resources on COVID-19 and inclusive finance and read essay by CGAP CEO Greta Bull about CGAP's response