Millions of women are engaged in platform work around the world, both as workers and sellers. To shed light on the opportunities and challenges facing women platform workers, as well as to better understand their financial profile and need for financial services, CGAP conducted primary research with women platform workers and sellers. Review broader recommendations on financial services for platform workers in the companion publication How Can Financial Services Support Platform Work? Insights from Five Emerging Markets.
*View a downloaded version of this reading deck to link through and view YouTube videos of featured platform workers.
Based on research with platforms and their workers across five countries, this report describes the platform ecosystem in emerging markets, the experiences of workers and sellers in key sectors, and how financial services can help these workers improve their livelihoods.