Fish bazaar | Photo by Md. Mahabub Hossain Khan, 2016 CGAP Photo Contest Photo by Md. Mahabub Hossain Khan, 2016 CGAP Photo Contest

Business and Markets

Banks going digital. Tech giants integrating payments into their platforms. Off-grid solar companies offering mobile education loans. Every year, the digital economy is spurring new business models and attracting a wider range of players to the financial services industry, including non-traditional actors like fintechs and social networks. This diversity of providers and business models has enormous potential to advance financial inclusion and contribute toward achieving the Sustainable Development Goals (SDGs). CGAP’s research sheds light on promising business models that leverage digital technologies to design and deliver financial solutions for low-income customers. Our work also demonstrates how increased connectivity, facilitated by tools such as interoperable payments schemes and open APIs, can make it easier for innovators to offer useful, affordable financial solutions. 

By developing business models that leverage digital technology and by building the right connectivity through strategic partnerships, financial services providers can sustainably reach more low-income consumers with useful financial solutions.  

Latest Research

Publication

Electric Bankers: Utility-Enabled Finance in Sub-Saharan Africa

Without appliances, people cannot make use of electricity. But how can low-income households afford costly electrical appliances? One answer is for utilities to offer consumer financing.
Slide Deck

Platform Business Models

Internet platforms are taking the world by storm, making it easy for third parties to exchange goods and services. Adding financial services can improve the experience, but what risks should financial service providers and regulators consider?
Slide Deck

Innovations in Asset Finance

This slide deck introduces innovative business models that asset finance providers are deploying to overcome obstacles to serving low-income customers, explaining how they work and what makes them inclusive.

Latest Blogs

Blog

API Technology Jargon: What Business Leaders Need to Know

Here are three design principles that financial services providers should keep in mind when making technology decisions related to their open API products.
Blog

Asset Finance Innovations Can Advance SDGs – If They Scale Responsibly

New asset finance business models are breaking down old barriers to putting life-changing assets into the hands of poor households. But to meaningfully advance SDGs, they’ll need to scale responsibly, and this is where funders can play a role.
Blog

Kenya’s Expansion of G2P Becomes Lifeline During COVID-19 Crisis

Kenya offers higher fees to providers that facilitate digital government-to-person payments in underserved areas. Today, this makes it easier to reach hundreds of thousands of low-income people with assistance during the COVID-19 crisis.