Technical Guide

This technical guide provides supervisors with tools and practical guidance on supervision of digital financial services (DFS).
Reading Deck

To better understand the digital consumer credit and the risks they pose for customers, this reading deck contains supervisory guidance on the use of a branch of AI, Natural Language Processing (NLP), for social media monitoring. It is based on insights and lessons from an India pilot and provides examples of social media analyses carried out as part of that pilot.
Technical Guide

A special licensing category for nonbank e-money issuers is considered a key regulatory enabler for inclusive digital financial services. This Technical Note compares the EMI license with the payments bank license that India, Mexico and Nigeria have created.
Technical Guide

This paper provides general guidance to supervisors in emerging markets and developing economies who are designing proportional approaches to EMI supervision, and serves as a reference for drafting or improving EMI supervision manuals in a few specific areas.