Electric Bankers: Empowering Households Through Utility-Enabled Financing

Access to electricity can be transformational, but only if people also have access to the appliances and technologies needed for its use. In Sub-Saharan Africa, only 1 in 3 households has a television, 1 in 6 has a refrigerator, and 1 in 9 owns a...

Managing Liquidity and Cash-Out for Social Payments During COVID-19

The Better Than Cash Alliance and CGAP are co-hosting a webinar on delivering government-to-person (G2P) payments in a way that expands choice while managing liquidity and cash-out in innovative ways.

Savings at the Frontier Program: A talk with Sukhwinder Arora

In this Evidence and Impact webinar, Sukhwinder Arora discussed his experience as team leader of the Savings at the Frontier program from 2015-2019.

Building Agent Networks at the Last Mile: New Insights for Providers

How can digital financial services providers build viable cash-in/cash-out agent networks in rural areas? Remote areas pose special challenges for providers, as low population densities often mean low transaction volumes and weak incentives for...

Advancing DFS Reforms Through Public-Private Dialogue: Lessons for Funders

Speakers from AFI, GIZ, and DEVCO shared lessons learned from supporting and facilitating public-private dialogue in a variety of markets and contexts.

Drivers and Barriers of Regulatory Change Processes in Digital Finance: Lessons for Funders

Speakers from CGAP, UNCDF, and GSMA highlighted challenges hindering the adoption of the basic regulatory enablers for digital financial services.

The Rise of Pay-as-You-Go Smartphone Finance: A Conversation with PayJoy

On January 15, 2020, as part of CGAP’s global exploration of innovations in asset finance, we hosted a webinar on pay-as-you-go (PAYGo) smartphone financing featuring PayJoy’s Tom Jahnes.

Agent Networks at the Last Mile: The Role of Policy Makers and Regulators

Agent networks are essential to building digital financial services at scale, but providers have struggled to expand networks to rural areas. As highlighted in CGAP’s new publication, “Agent Networks at the Last Mile” (2019), some providers are...

The Systemic Approach: A Framework for Sustainable Change

Speakers covered designing for and monitoring systemic change with the Adopt-Adapt-Expand-Respond (AAER) framework, and examined the systemic approach in action using real examples from Kenya and the Philippines.

Beyond Consent: Why New Approaches to Data Protection and Privacy for the Digital Age Are Needed

In this webinar, CGAP explained why consumer consent is no longer effective. The National Institute of Public Finance and Policy presented research showing how even well-educated consumers in India could not understand consent documents, and CGAP discussed new approaches to data protection and privacy.