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Consumer Protection? Ask the Consumer

The main objective of the diagnostic study undertaken in Senegal in early 2011 was to develop a better understanding of microfinance clients’ protection and suggest possible improvements.

The Last Frontier for Branchless Banking: State of Play in WAEMU

Access to finance in WAEMU is very low, even by comparison to other regions of Africa. The rate of bancarization announced by the BCEAO in December 2010 was 9.5% and 12.7% of the population had an account with an MFI.

Drivers of Mobile Money Profitability

This post is the second in the series on “Five Business Case Insights on Mobile Money.” In the first post, we shared with you a detailed presentation on the five insights. Here we explain further the first three insights.

An Alternative to M-PESA? Orange and Equity Bank Launch Iko Pesa

There’s been news of several new mobile money launches over the last few weeks. Digicel in Haiti has just launched its TchoTcho Mobile service. Its main competitor Voila has launched its service for use by relief organizations throughout the country.

West Africa Switches on Mobile Money: Headlines for June 22, 2010

We’ve been saying for awhile that mobile money will be less compelling in places where good alternatives to cash already exist, for example, in developed markets such as North America. Despite that, the folks who look after how payments get cleared has opened a door for mobile.