Publication

A Guide to Supervising E-Money Issuers

This Technical Note provides general guidance to emerging markets and developing economies supervisors who are designing proportional approaches to EMI supervision and serves as a reference for drafting or improving EMI supervision manuals in a few specific areas.
Publication

Data Collection by Supervisors of Digital Financial Services

Digital financial services (DFS) have grown considerably in emerging markets and developing economies, where they are instrumental for financial inclusion. DFS supervision needs to ensure that this expansion happens in a way that facilitates sustained, healthy financial inclusion.
Publication

Supervision of Banks and Nonbanks Operating through Agents

This paper draws from research conducted in Brazil, Colombia, Kenya, Mexico, Pakistan, Peru, the Philippines, Tanzania, and Uganda to look at how providers identify, classify, and manage risks related to the use of agents and how supervisors assess providers.
Publication

Implementing Consumer Protection

This Guide highlights key areas of opportunity for bank supervisors to improve consumer protection.