Searching: Research & Analysis

Using Disaggregated Regulatory Data to Support Financial Policy and Supervision

This Technical Guide shows financial sector authorities how to integrate sociodemographic data into regulatory reporting and decisions. Drawing on global experience and a CGAP pilot with the National Bank of Rwanda, it offers a four-level framework for assessing data systems. The Guide is complemented by the CGAP LENS with more than 230 customizable indicators aligned with regulatory priorities and data capacity.

AI-Powered SupTech for Financial Inclusion: How Emerging Market Authorities Can Unlock Its Potential

AI-powered SupTech offers financial sector authorities in emerging markets and developing economies a timely opportunity to strengthen supervision, improve efficiency, and advance financial inclusion. This brief explores how authorities can adopt these tools responsibly through five priority recommendations: stronger legal foundations, realistic digital transformation, AI risk management, adaptive organizational culture, and deeper collaboration.

Innovation for Inclusion: A Roadmap for Inclusive Finance Policy to Navigate Rapid Technological Change

This paper presents a policy roadmap that outlines six key priorities for financial sector authorities, including leveling the playing field for diverse players, making payments systems fit for purpose, expanding open finance frameworks to open data, establishing an approach for inclusive AI, creating a framework for responsible use of tokenization, and building adaptive and innovation-ready ecosystems.

Open Finance Oversight and Supervision: Emerging Practices and Early Lessons

This working paper brings new insights on the supervision of open finance to inform policy and regulatory design in emerging markets and developing economies.

Digital Financial Services for Financial Inclusion: Tools for Supervisors

This technical guide provides supervisors with tools and practical guidance on supervision of digital financial services (DFS).

Social Media Monitoring to Assess Consumer Risks in Digital Credit Apps: Guidance for Supervisors from an India Pilot

To better understand the digital consumer credit and the risks they pose for customers, this reading deck contains supervisory guidance on the use of a branch of AI, Natural Language Processing (NLP), for social media monitoring. It is based on insights and lessons from an India pilot and provides examples of social media analyses carried out as part of that pilot.

Nonbank E-Money Issuers vs. Payments Banks: How Do They Compare?

A special licensing category for nonbank e-money issuers is considered a key regulatory enabler for inclusive digital financial services. This Technical Note compares the EMI license with the payments bank license that India, Mexico and Nigeria have created.

A Guide to Supervising E-Money Issuers

This paper provides general guidance to supervisors in emerging markets and developing economies who are designing proportional approaches to EMI supervision, and serves as a reference for drafting or improving EMI supervision manuals in a few specific areas.

Data Collection by Supervisors of Digital Financial Services

Digital financial services have grown considerably in emerging markets and developing economies, where they are instrumental for financial inclusion. DFS supervision needs to ensure that this expansion ensures sustained, healthy financial inclusion.

Supervision of Banks and Nonbanks Operating through Agents

This paper draws from research conducted in Brazil, Colombia, Kenya, Mexico, Pakistan, Peru, the Philippines, Tanzania, and Uganda to look at how providers identify, classify, and manage risks related to the use of agents and how supervisors assess providers.