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A Vision for Collaborative Customer ID Verification in Africa

Technology has the capacity to improve financial inclusion in Africa, but this value can be unlocked only if African leaders reduce the burden of customer ID checks.
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BTPN Wow! Using Open APIs to Bring E-Commerce to Its 250,000 Agents

By connecting its agents to e-commerce platforms, BTPN is giving agents and end-customers in Indonesia more reasons to use its mobile banking service.
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4 Keys to a Successful Developer Portal for Digital Finance APIs

Here are some practical tips on how digital financial services providers can build a first-rate developer portal for their APIs.
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A New Generation of Government-to-Person Payments Is Emerging

Advances in payment infrastructure are enabling governments to channel payments through multiple providers, giving people greater choice over how to receive payments. This is an important shift with implications for financial services providers, recipients of government payments and financial inclusion.
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Should Digital Financial Services Providers Prioritize Open APIs?

Learn about the step-by-step process one provider took to determine whether APIs aligned with its goals and which APIs to prioritize.
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You’ve Opened APIs...Now What?

Ready to launch an open API prod-uct? Here are five tips on building a go-to-market strategy and engaging developers from Sila’s Shamir Karkal.
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Should Funders Support Switches for Mobile Payment Interoperability?

Mobile payment switches aren’t the only path to interoperable financial systems – and they aren’t always the best path. Here are three questions funders should ask before they commit to building a switch.
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Building Open APIs for Digital Finance? Think Sprints, Not Marathon

Digital financial services provides are finding that traditional software development approaches are not ideal for opening APIs. Here’s a better approach.
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It’s Time to Deregulate Agent Cash In/Cash Out

Agent regulations often treat agents like extensions of bank branches. But the reality is that many agents conduct a far more limited range of financial activities and should be regulated differently.
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MTN Uganda Opens Up Mobile Money APIs

Uganda's largest telco just opened APIs that enable local developers to build apps that leverage its popular mobile money platform. Here are some lessons learned from MTN Uganda's open APIs journey so far.
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What APIs Are Digital Financial Services Providers Opening?

What types of APIs are digital financial service providers opening in developing countries? CGAP has been keeping track and spotting trends.
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Open APIs in Digital Finance: How to Start Engaging Developers

To entice third-party app developers to innovate with APIs, digital financial services providers should start thinking of developers as customers and provide the right kinds of resources.
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East African Interoperability: Dispatches from the Home of M-Pesa

Kenyans can now send money between the country's two largest digital wallet services, Airtel and M-Pesa, the latest step toward interoperability in East Africa.
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Connecting the Dots: Interoperability and Technology

For interoperability to work, technology must do more than move transactions from Point A to Point B. It must be optimized to ensure security, encourage use, promote innovation and handle the inevitable time when something goes wrong.
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Balancing the Economics of Interoperability in Digital Finance

Interoperability in digital payments hinges on more than the right technology. It also requires the right balance of economic incentives for participants.
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Rules of the Road: Interoperability and Governance

Payment schemes like Visa and Mastercard emerged from banks agreeing to the terms needed to safely and efficiently exchange payments. What rules should digital payments providers follow?
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Interoperability and Customer Value

Interoperability makes it possible for customers to transact freely without compatibility issues, but its benefits don't end there. Here are three ways interoperability can advance financial inclusion.
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Avoiding Common Pitfalls Along the Journey to Open APIs

Payments providers can grow revenues by allowing third-parties to create apps that leverage digital payment platforms, but the potential for reward comes with risk. Taking a "maturity model" approach can help providers avoid common pitfalls.
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Open APIs in Digital Finance: We Opened Up, Here’s What Happened

Is “going open” worth the risk for payment providers? A money transfer business in India shares how allowing other companies to deliver financial services based on its systems has fueled its recent growth.
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India Stack: Major Potential, but Mind the Risks

India’s new financial infrastructure could connect hundreds of millions of people to financial services, but at its core is a biometric ID system that has stirred controversy around data privacy and security. What are the risks, and what can be done to minimize them?