In addition to the behavior of market actors, regulation can have a substantial impact on the dynamics of competition in digital financial services markets. CGAP examines some regulatory levers that policy makers can deploy to promote more competition in emerging economies.
Decisions on whether to compete or collaborate with new types of financial services providers and how to do so are some of the biggest challenges that MFIs face. Two global microfinance groups, Baobab and FINCA, have concluded that PAYGo financing can help them reach additional clients.
Most digital financial services users require agents to help them switch between worlds of cash and digital currency. Global evidence suggests six principles for building viable agent networks in rural areas home to poor, financially excluded populations.
Regulators face a challenge in balancing policies on anti-money laundering and combating the financing of terrorism against their financial inclusion goals. This Technical Note provides guidance on using risk-based approaches to customer due diligence, with examples from around the world.
The expansion of digital financial accounts among poor customers has raised the question of whether e-money should be covered by deposit insurance and if so, how. This Technical Note examines the options while arguing that deposit insurance should not be the first line of defense in many emerging markets.
In The Gambia, UNCDF’s two practice areas and the International Trade Center (ITC) are addressing several development challenges: climate change adaptation and mitigation, low levels of financial inclusion, and the lack of job opportunities for youth and women.
How can an organization effectively and efficiently build internal capacity around a cross-cutting development theme? This case study examines a thriving internal community of practice that is sharing good practices in financial inclusion and strengthening operations across AFD Group.
The global development community has debated the question of how financial services impact the lives of poor people for decades. Recently, CGAP has developed a theory of change to guide the financial inclusion community toward an updated narrative that shows the many ways financial services can impact the lives of poor people.
The Office for Gender Equality and Poverty Reduction Unit at JICA has found there is a gap between understanding the importance of financial inclusion in principle and knowing how to actually integrate it in one’s sector. To solve this, they are embedding financial inclusion within the agency through hybrid demonstration projects.
USAID is a decentralized donor and its digital financial services (DFS) practice seeks to influence country offices to incorporate DFS into their programming. But how can a small technical team at headquarters influence a large decentralized organization to prioritize DFS?