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Publication
The Role of Data in Inclusive Insurance
With 3.8 billion people in emerging markets lacking adequate insurance coverage, data plays a crucial role in enabling insurers to comprehend these segments' specific needs and risk profiles. This, in turn, helps develop more accurate risk assessment and pricing models for inclusive insurance offerings.Publication
A Technical Guide to Unlock Agent Networks at the Last Mile
This guide outlines five key actions for DFS providers, regulators, and funders to expand rural CICO agent networks based on CGAP's global experience. These actions include building a vision for rural expansion, optimizing investment strategies for rural agents, and capturing the potential of women agents.Publication
Women Agents for Financial Inclusion: Exploring the Benefits, Constraints, and Potential Solutions
This working paper explores the benefits of having more women agents, the challenges they face, and potential solutions to promote their participation. It highlights that engaging women agents does not compromise performance and offers collaborative solutions for stakeholders to remove barriers and unlock the full potential of women in the DFS ecosystem.Publication
Putting Gig Data to Work: Innovations in Expanding Credit Access
Learn how industry pioneers such as Moove and Karmalife have developed algorithms and products to use work and earnings data to extend credit to gig workers in this new brief.Publication
Financial Services for Gig Workers: Lessons on Getting Design and Delivery Right
This brief highlights four examples of successful design and delivery methods employed by industry leaders in providing financial services to gig workers.Publication
The Setup: Partnerships and Conditions for Offering Financial Services to Gig Workers
Platforms can offer financial services to underserved gig workers through digital channels, but it's essential to have the right environment for payments, regulations, and analysis. In this brief, early lessons share how institutional partnerships can lead to successful market entry.Publication
Digitization in Microfinance: Case Studies of Pathways to Success
This Working Paper takes a unique look at microfinance institution innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization:Publication
Agent Network Journeys Toward the Last Mile: A Cross-Country Perspective
CGAP's analysis reveals three distinct journeys country stakeholders have taken to extend the reach and quality of rural agent networks.Publication