As customers, agents and digital financial services providers adjust to COVID-19, it’s becoming clearer what a resilient agent network looks like. Providers should take note to prepare for future crises.
Advances in payment infrastructure are enabling governments to channel payments through multiple providers, giving people greater choice over how to receive payments. This is an important shift with implications for financial services providers, recipients of government payments and financial inclusion.
Closing the financial inclusion gender gap is about more than account access. It’s about making sure accounts unlock real opportunities for women. In Bangladesh, linking mobile money to informal e-commerce could meaningfully advance women’s financial inclusion.
When should children start learning about financial empowerment? The early years are the best, according to Sesame Workshop India. Find out how Sesame has taught 50 million children in India about spending, saving and other life skills.
Today, some 25 million Bangladeshis borrow from microfinance institutions. Financial diaries from central Bangladesh show how poor people are using their loans, from coping with emergencies to on-lending to others.
Digital finance is just beginning to realize its potential in the health care sector. Take a look at some early examples of how digital financial services are contributing to the goal of universal health coverage.
Conventional measures of creditworthiness paint an incomplete — even misleading — picture of microbusiness owners, whose success often hinges on strong local networks and unconventional business strategies.
Is “going open” worth the risk for payment providers? A money transfer business in India shares how allowing other companies to deliver financial services based on its systems has fueled its recent growth.
India’s new financial infrastructure could connect hundreds of millions of people to financial services, but at its core is a biometric ID system that has stirred controversy around data privacy and security. What are the risks, and what can be done to minimize them?