Searching: Blogs

Maturing India Stack Drives Digital Financial Inclusion of Gig Workers

India Stack, India’s robust DPI, supports a host of financial services products for harder-to-reach segments like gig workers – a good example for other countries that want to leverage digitization of work for financial inclusion of informal workers.

Climate Resilience Through Financial Services: Farzana’s Story

Women, especially those in low-income countries, are faced with higher risk, greater vulnerability, and fewer tools to cope with the impacts of climate change. Financial services can empower women to manage climate risks and build resilience.

Doing Good by Doing Well: Women Banking Agents in India

In India's Bihar state, women Bank Sakhi agents help enable financial inclusion for rural, vulnerable, and hard-to-reach customers, more so than the traditional agents - but various gender norms constrain how they operate. We discuss solutions.

Regulators Eye Digital Credit in India: What Does it Mean for MSEs?

The growth of India’s fintech industry has historically been driven by digital payments, but now digital credit is poised to take the reins. But what is digital credit, and how can its regulation help narrow the credit gap for India’s MSEs?

High Tech, High Touch: Bringing Formal Loans to Rural India

Despite its success developing digital public infrastructure to enable inclusive financial development, India still faces challenges in bringing formal credit to rural and low-income households. A new app supported by CGAP aims to provide a solution.

We Agree – Life Stages Likely Impact DFS Usage Among Young Women

Certain life stages have a significant impact on women’s economic empowerment and use of financial services - particularly for young women.

Pakistan: Gender-Intentional Policy Can Make Agent Banking Work Better

Many women in Pakistan remain financially excluded, partly because social norms limit their access to banking agents. Policy makers and regulators can help change this with a gender-intentional approach to agent banking.

Bangladesh’s COVID-19 Response Is Taking Digital Finance to New Levels

Bangladesh’s policies in response to COVID-19 have enabled more low-income people to benefit from digital financial services.

Analyzing Social Media to Spot Digital Consumer Credit Risks in India

Last year, news reports emerged of aggressive debt collection amid India's digital credit boom. New research shows that early warning signs on social media preceded the reports, highlighting the value of social media for consumer protection.

Cool in Crisis: How Bangladeshi MFIs Stay Resilient

Through flood, drought and famine, Bangladesh's microfinance industry has survived over the decades and continued to serve low-income customers in times of crisis. What has made Bangladeshi microfinance institutions so resilient?

Has Microcredit Empowered Women in Bangladesh? Yes, But Not by Itself

Microfinance has contributed to women’s empowerment, but to understand the impact you have to look beyond where many observers have assumed they would find it.

How Bangladesh Democratized Its Savings Culture

Bangladesh may be best known within financial inclusion circles as the birthplace of modern microcredit. But it has also democratized savings by developing formal savings instruments that are used today by many of the country’s poorest households.

Bangladesh’s 50 Years: Taking the Long View of Financial Inclusion

Bangladesh turned 50 this year. What does the country's decades-long journey with financial inclusion reveal about how financial inclusion connects to wider development? This post kicks off a new series exploring this question.

Digital Consumer Credit in India – Time to Take a Closer Look

As media reports of abusive lending practices emerge amid India’s digital consumer credit boom, the country can steer digital credit in a more promising direction by ramping up its efforts to listen to consumers and taking the necessary actions.

Last-Mile Consumer Finance: Embracing Opportunity, Managing Risk

Last-mile distributors around the world are working to increase low-income households' access to solar systems, cookstoves, water purifiers and other important assets. Many offer financing to customers. How are they managing credit risk?

COVID-19 Testing Resilience of Informal E-Commerce in Pakistan

E-commerce conducted on social media has created economic opportunities for many women entrepreneurs in Pakistan. Now, this same type of e-commerce is helping some women adapt to the challenges of COVID-19.

Data Privacy Concerns Influence Financial Behaviors in India, Kenya

For digital financial services providers looking for a competitive edge in developing economies, better data privacy features could be the answer, according to CGAP research from India and Kenya.

How Is the Pandemic Affecting Agents? Here’s What Providers Tell Us

As customers, agents and digital financial services providers adjust to COVID-19, it’s becoming clearer what a resilient agent network looks like. Providers should take note to prepare for future crises.

India’s Proposed Data Protection Bill Breaks from Notice and Consent

The proposed bill would mark a significant advance in rethinking how to protect digital consumer rights, putting India at the forefront of modern data protection regimes.

A New Generation of Government-to-Person Payments Is Emerging

Advances in payment infrastructure are enabling governments to channel payments through multiple providers, giving people greater choice over how to receive payments. This is an important shift with implications for financial services providers, recipients of government payments and financial inclusion.