Last year, news reports emerged of aggressive debt collection amid India's digital credit boom. New research shows that early warning signs on social media preceded the reports, highlighting the value of social media for consumer protection.
As media reports of abusive lending practices emerge amid India’s digital consumer credit boom, the country can steer digital credit in a more promising direction by ramping up its efforts to listen to consumers and taking the necessary actions.
Last-mile distributors around the world are working to increase low-income households' access to solar systems, cookstoves, water purifiers and other important assets. Many offer financing to customers. How are they managing credit risk?
As Facebook enters the highly regulated space of digital payments in India and Indonesia, it is partnering with local players to connect its virtual ecosystem with the cash economy, gain access to logistics networks and overcome regulatory hurdles.
When should children start learning about financial empowerment? The early years are the best, according to Sesame Workshop India. Find out how Sesame has taught 50 million children in India about spending, saving and other life skills.
Conventional measures of creditworthiness paint an incomplete — even misleading — picture of microbusiness owners, whose success often hinges on strong local networks and unconventional business strategies.
Is “going open” worth the risk for payment providers? A money transfer business in India shares how allowing other companies to deliver financial services based on its systems has fueled its recent growth.
India’s new financial infrastructure could connect hundreds of millions of people to financial services, but at its core is a biometric ID system that has stirred controversy around data privacy and security. What are the risks, and what can be done to minimize them?
India is currently considering a universal basic income (UBI) scheme in which the government would guarantee a minimum income for all citizens. What are the key points of the UBI debate? What could UBI mean for financial inclusion in India?
India has put in place virtually all of the supply-side factors that should make low-cost financial services available for all. But the big question right now is the customer. The next year will be telling in how the adoption of digital financial services unfolds.
The rapid growth of microfinance in India has led to concerns about a repayment crisis. Some have tempered these worries by pointing to low delinquency rates. But do low delinquency rates tell the whole story?
The rapid growth of microfinance in India today is creating new challenges for a sector hugely impacted by the 2010 crisis. The recently released Inclusive Finance India Report 2016 outlines these challenges and suggests that they should be addressed soon.